Affiliate Operations Coordinator (HR and Administrative Coordinator)

Physician Affiliate Group of New York, P.C. (PAGNY), a multispecialty medical practice group, staffs several municipal hospitals and clinics within New York City through an affiliation agreement with NYC Health + Hospitals. PAGNY’s corporate staff provides administrative, practice management and human resources services in support of its more than 3,000 clinical providers.

The mission of NYC Health + Hospitals is to extend equally to all New Yorkers, regardless of the ability to pay, comprehensive health services of the highest quality in an atmosphere of humane care, dignity, and respect. Their Values are built on a foundation of social and racial equity and has established the ICARE standards for all staff.  

NYC Health + Hospitals is the nation’s largest municipal health care delivery system in the United States. Dedicated to providing the highest quality health care services to all New Yorkers with compassion, dignity and respect, and regardless of immigration status or ability to pay. 

The Affiliate Operations Coordinator, under the direction of the Senior Manager, Human Resource Operations, is responsible for all aspects of administrative support, employee file maintenance and ensuring employee files are compliant and kept to required standards. Acting as a backup for HR team, the Affiliate Operations Coordinator will field employee questions and concerns for follow-up and is expected to serve as the outward facing team member for HR Department.

• Assists Human Resources team with onboarding, continuing medical education (CME) credits tracking, and other related transactions, ensuring all required documents are uploaded to HRIS for employee personnel files.
• Execute frequent and ongoing file audits, focusing on identifying and following up on any missing documents and expired certifications. Assists with scheduled and unscheduled audits.
• Manages compliance with mandatory and non-mandatory training, performance assessments, professional licensure, and aptitude exams, etc.
• Maintains detailed calendars, prioritizes meeting requests and logistics.
• Supports on-site leadership, attending meetings, taking minutes, preparing correspondence, and financial reports.
• Oversees conference room scheduling, related catering orders and supplies for special events.
• Operates and maintains standard office inventory. Reports any malfunctioning equipment, maintenance and housekeeping issues to site leader, vendors, or building management and notifies staff, when necessary.
• Receives deliveries, sorts and distributes incoming mail and organizes outgoing courier deliveries and documents.
• Prepares and reviews complete and accurate invoices and expense reports in a timely fashion.

• Associate degree preferred, or equivalent combination of education, training, and at least 2-4 years’ experience in a healthcare setting.
• Previous experience with managing a high volume and the ability to establish and maintain effective working relationships with all levels of staff.
• Proficient use of Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel) required.
• High attention to detail with the ability prioritize tasks in a deadline driven environment.
• Consistently display the highest degree of integrity, professionalism, and discretion.
• Excellent interpersonal and communication skills.

Benefits: 

• Competitive compensation package 
• 10% 401K company contribution after one year of service, with 3% company contribution starting day one 
• Choice of a three tiered, starting at FREE medical plans starting day one 
• Excellent dental insurance including orthodontics coverage starting day one 
• Generous paid time off program  

Annual Salary = $45,000.00 - $55,000.00

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining base salary and/or rate, several factors may be considered as applicable (e.g., location, years of relevant experience, education, credentials, negotiated contracts, budget, and internal equity).

Physician Affiliate Group of New York, P.C. (“PAGNY”) is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.

If you wish to view PAGNY’s EEO policies, please click here. Please click here to view the Federal “EEO is the law” poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information.