Medical Director, Quality and Patient Safety

Physician Affiliate Group of New York (PAGNY) is seeking a Medical Director, Quality and Patient Safety to lead the Quality initiatives for NYC Health + Hospitals/Gotham Health, the largest public health care system in the country.  Our dedicated team at Gotham Health provides coordinated care using the best clinical practices and tools to manage patient health. We provide the full spectrum of care for children and adults. Because we are part of the largest public health care system in the country, we can provide easy referrals to a vast network of hospitals, home care services, nursing homes, and specialty care providers across New York City.

The Mission of NYC Health + Hospitals is to extend equally to all New Yorkers, regardless of the ability to pay, comprehensive health services of the highest quality in an atmosphere of humane care, dignity, and respect. Their Values are built on a foundation of social and racial equity and has established the ICARE standards for all staff.

NYC Health + Hospitals is the nation’s largest municipal health care delivery system in the United States. Dedicated to providing the highest quality health care services to all New Yorkers with compassion, dignity and respect, and regardless of immigration status or ability to pay.

This position is responsible for Gotham Health System-Wide, throughout New York City's five boroughs.

Opportunity Details:

• Clinical lead that ensures that the principles of highest quality and safest levels of care are integrated into all areas of Gotham Health.
• Subject matter expert in the full range of quality and safety programs.
• Work with the Gotham Health quality and safety team to ensure top performance as measured by HEDIS, CMS, HRSA, Article 28 and other regulatory agencies.
• Oversee and drive the culture of quality and safety, compliance, prevention of quality and safety issues and improvement initiatives.
• Drive the strategic direction, delivery and oversight of the Internal Process Compliance function.
• Responsible for the deliverables of the PI Committee and insuring compliance of all Performance Improvement Metrics.
• Provide clinical guidance and leadership for Patient-Centered Medical Home certification.
• Directly responsible for day to day needs of the CMO office to address quality and safety, safety and operational needs of Gotham Health.
• This position reports to the CMO for Gotham Health.
• 70% Administrative and 30% Clinical responsibilities.

• Board Certification in a medical specialty (Internal or Family Medicine preferred)
• MD/DO with 10+ years of clinical experience
• 5+ years of experience in the area of program development in quality and safety and implementation science, preferred
• Quality and Safety Assurance, Regulatory, Operations, and Project Management experience
• Knowledge of CQI and PDSA type quality and safety improvement structure
• Experience working with community-based providers and knowledge of reimbursement and regulations related to FQHCs and ambulatory care
• Experience with the design and development of proactive risk prevention programs, experience within FTCA/FQHC requirements preferred
• Experience in quality and safety improvement methodologies such as FMEA, Six Sigma or other similar BOK, preferred
• Demonstrated ability to successfully interact with Executive leadership

Wages and Benefits include:

Annual Base Salary: $250,000.00* based on a 40-hour work week.

The annual total value of compensation package is estimated at $275,000.00**, which includes the baseline salary, 401(k) contribution, and other factors as set forth below:

• 401(k) Company Contribution (subject to IRS contribution limits):
  • Employees are immediately vested in a 3% company contribution of base earnings. No employee match is required.
  • After one year of service, employees receive an additional 7% company contribution of base earnings. No employee match is required.
• Annual Continuing Medical Education (CME) Reimbursement.
• Generous Annual Paid Time Off (PTO): Vacation, Sick, Holiday, and CME days.
• Medical, Prescription, and Dental Coverage: Top-tier plans with employee contributions significantly below market rates.
• Life Insurance and Accidental Death and Dismemberment (AD&D) Coverage: Equal to 2x your salary (up to a maximum of $300,000) provided at no cost to you.
  • Additional employee-paid Voluntary Life and AD&D coverage is available for you and your family.
• Loan Forgiveness: Position may be eligible for loan forgiveness through certain state or federal programs.
• Medical Malpractice Coverage (equivalent to occurrence-based): Provided at no cost to the employee.
• Healthcare and Dependent Care Flexible Spending Accounts (FSAs).
• Pre-tax employee-paid contributions for commuting expenses.

Physician Affiliate Group of New York, P.C. (PAGNY) mission is to provide accountable, responsive, quality care with the highest degree of sensitivity to the needs of the diverse population that lives in our New York community. PAGNY is one of the largest physician groups in the country and directly employs nearly 4,000 physicians and allied health professionals who provide services to NYC Health + Hospitals, the largest municipal health care system in the nation serving more than a million New Yorkers annually.  Our providers are highly skilled professionals with outstanding credentials who deliver the highest level of quality healthcare to patients throughout New York City.  

Physician Affiliate Group of New York, P.C. (PAGNY) is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. We are committed to fostering an inclusive environment where everyone feels valued and respected. Our policies ensure equal opportunities for all. Learn more about our initiatives by visiting our Diversity, Equity, and Inclusion page.

*Salary Disclosure Information:

The annual base salary listed complies with the New York City law on Salary Transparency in Job Advertisements. The annual base salary listed is for full-time employment and does not include bonuses/incentive compensation or benefits. Actual total compensation depends on many factors, including experience, specialties, historical productivity, and historical collections.

**The annual total value of the compensation package shown is provided as an illustration and is not guaranteed.