Medical Director, Quality and Patient Safety

Physician Affiliate Group of New York (PAGNY) is seeking a Medical Director, Quality and Patient Safety to lead the Quality initiatives for NYC Health + Hospitals/Gotham Health, the largest public health care system in the country.  Our dedicated team at Gotham Health provides coordinated care using the best clinical practices and tools to manage patient health. We provide the full spectrum of care for children and adults. Because we are part of the largest public health care system in the country, we can provide easy referrals to a vast network of hospitals, home care services, nursing homes, and specialty care providers across New York City.

The Mission of NYC Health + Hospitals is to extend equally to all New Yorkers, regardless of the ability to pay, comprehensive health services of the highest quality in an atmosphere of humane care, dignity, and respect. Their Values are built on a foundation of social and racial equity and has established the ICARE standards for all staff.

NYC Health + Hospitals is the nation’s largest municipal health care delivery system in the United States. Dedicated to providing the highest quality health care services to all New Yorkers with compassion, dignity and respect, and regardless of immigration status or ability to pay.

This position is responsible for Gotham Health System-Wide, throughout New York City's five boroughs.

Opportunity Details:

• Clinical lead that ensures that the principles of highest quality and safest levels of care are integrated into all areas of Gotham Health.
• Subject matter expert in the full range of quality and safety programs.
• Work with the Gotham Health quality and safety team to ensure top performance as measured by HEDIS, CMS, HRSA, Article 28 and other regulatory agencies.
• Oversee and drive the culture of quality and safety, compliance, prevention of quality and safety issues and improvement initiatives.
• Drive the strategic direction, delivery and oversight of the Internal Process Compliance function.
• Responsible for the deliverables of the PI Committee and insuring compliance of all Performance Improvement Metrics.
• Provide clinical guidance and leadership for Patient-Centered Medical Home certification.
• Directly responsible for day to day needs of the CMO office to address quality and safety, safety and operational needs of Gotham Health.
• This position reports to the CMO for Gotham Health.
• 70% Administrative and 30% Clinical responsibilities.

• Board Certification in a medical specialty (Internal or Family Medicine preferred)
• MD/DO with 10+ years of clinical experience
• 5+ years of experience in the area of program development in quality and safety and implementation science, preferred
• Quality and Safety Assurance, Regulatory, Operations, and Project Management experience
• Knowledge of CQI and PDSA type quality and safety improvement structure
• Experience working with community-based providers and knowledge of reimbursement and regulations related to FQHCs and ambulatory care
• Experience with the design and development of proactive risk prevention programs, experience within FTCA/FQHC requirements preferred
• Experience in quality and safety improvement methodologies such as FMEA, Six Sigma or other similar BOK, preferred
• Demonstrated ability to successfully interact with Executive leadership

Exceptional Benefits Include: 

• Competitive compensation package 
• 10% 401K company contribution after one year of service, with 3% company contribution starting day one 
• Choice of a three tiered, starting at FREE medical plans starting day one 
• Excellent dental insurance including orthodontics coverage starting day one 
• Generous paid time off program 
• CME days and dollars
• Annual salary = $250,000.00* - The salary listed is for full-time employment and does not include any benefits.

Physician Affiliate Group of New York (PAGNY), a tax-exempt organization affiliated with NYC Health + Hospitals, is one of the largest physician groups in New York State and directly employs nearly 4,000 physicians and allied health professionals who serve seven of New York City’s public hospitals, numerous public health community-based practices, and the city’s Correctional Health Service. 

Physician Affiliate Group of New York, P.C. (“PAGNY”) is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.

*The annual base salary listed complies with the New York City law on Salary Transparency in Job Advertisements. The annual base salary listed is for full-time employment and does not include bonuses/incentive compensation or benefits. Actual total compensation depends on many factors, including experience, specialties, historical productivity, and historical collections. Actual total compensation may differ.